Cisco Systems OL-4660-01 Uživatelský manuál

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CHAPTER
4-1
Cisco CallManager Features and Services Guide
OL-4660-01
4
Cisco Call Back
The Cisco Call Back feature allows you to receive call back notification on your
Cisco IP Phone when a called party line becomes available. To receive call back
notification, a user presses the CallBack softkey while receiving a busy or
ringback tone. You can activate call back notification on a line on a
Cisco IP Phone within the same Cisco CallManager cluster as your phone. You
cannot activate call back notification if the called party has forwarded all calls to
another extension.
This chapter provides the following information about Cisco Call Back:
Introducing Cisco Call Back, page 4-2
System Requirements for Cisco Call Back, page 4-8
Interactions and Restrictions, page 4-9
Installing and Activating Cisco Extended Functions for the Cisco Call Back
Feature, page 4-10
Configuring Cisco Call Back Feature, page 4-11
Providing Information to Users for Cisco Call Back Feature, page 4-16
Troubleshooting Cisco Call Back Feature, page 4-16
Where to Find More Information, page 4-16
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Shrnutí obsahu

Strany 1 - Cisco Call Back

CHAPTER 4-1Cisco CallManager Features and Services GuideOL-4660-014Cisco Call BackThe Cisco Call Back feature allows you to receive call back notifica

Strany 2 - Introducing Cisco Call Back

Chapter 4 Cisco Call BackInstalling and Activating Cisco Extended Functions for the Cisco Call Back Feature4-10Cisco CallManager Features and Se

Strany 3 - Architecture

4-11Cisco CallManager Features and Services GuideOL-4660-01Chapter 4 Cisco Call BackConfiguring Cisco Call Back FeatureConfiguring Cisco Call Ba

Strany 4 - DB Change Notifier

Chapter 4 Cisco Call BackConfiguring Cisco Call Back Feature4-12Cisco CallManager Features and Services GuideOL-4660-01Creating a Softkey Templa

Strany 5 - SDI Trace and Alarm

4-13Cisco CallManager Features and Services GuideOL-4660-01Chapter 4 Cisco Call BackConfiguring Cisco Call Back FeatureStep 6 To add the CallBac

Strany 6 - Configuration)

Chapter 4 Cisco Call BackConfiguring Cisco Call Back Feature4-14Cisco CallManager Features and Services GuideOL-4660-01Step 3 In the Softkey Tem

Strany 7 - How to Use Cisco Call Back

4-15Cisco CallManager Features and Services GuideOL-4660-01Chapter 4 Cisco Call BackConfiguring Cisco Call Back FeatureCisco recommends that you

Strany 8

Chapter 4 Cisco Call BackProviding Information to Users for Cisco Call Back Feature4-16Cisco CallManager Features and Services GuideOL-4660-01Pr

Strany 9 - Interactions and Restrictions

4-17Cisco CallManager Features and Services GuideOL-4660-01Chapter 4 Cisco Call BackWhere to Find More Information• Cisco IP Phone Administratio

Strany 10 - OL-4660-01

Chapter 4 Cisco Call BackWhere to Find More Information4-18Cisco CallManager Features and Services GuideOL-4660-01

Strany 11

Chapter 4 Cisco Call BackIntroducing Cisco Call Back4-2Cisco CallManager Features and Services GuideOL-4660-01Introducing Cisco Call BackThe fol

Strany 12 - Procedure

4-3Cisco CallManager Features and Services GuideOL-4660-01Chapter 4 Cisco Call BackIntroducing Cisco Call BackFigure 4-1 Cisco Call Back Using t

Strany 13

Chapter 4 Cisco Call BackIntroducing Cisco Call Back4-4Cisco CallManager Features and Services GuideOL-4660-01Call Back HandlerThe Call Back Han

Strany 14

4-5Cisco CallManager Features and Services GuideOL-4660-01Chapter 4 Cisco Call BackIntroducing Cisco Call BackSDI Trace and AlarmThe Cisco Exten

Strany 15

Chapter 4 Cisco Call BackIntroducing Cisco Call Back4-6Cisco CallManager Features and Services GuideOL-4660-01Figure 4-2 Cisco Extended Function

Strany 16 - Related Topics

4-7Cisco CallManager Features and Services GuideOL-4660-01Chapter 4 Cisco Call BackIntroducing Cisco Call BackHow to Use Cisco Call BackAfter pr

Strany 17

Chapter 4 Cisco Call BackSystem Requirements for Cisco Call Back4-8Cisco CallManager Features and Services GuideOL-4660-01When Phone A unsuccess

Strany 18

4-9Cisco CallManager Features and Services GuideOL-4660-01Chapter 4 Cisco Call BackInteractions and RestrictionsThe following phones support Cis

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