Cisco Systems 1.4 Uživatelský manuál Strana 1

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xCisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03PrefaceRelated DocumentationThe tasks described in this guide are consi

6-8Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 6 Troubleshooting Personal AssistantResolving Problems w

6-9Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 6 Troubleshooting Personal AssistantResolving Problems w

6-10Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 6 Troubleshooting Personal AssistantResolving Problems

6-11Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 6 Troubleshooting Personal AssistantTroubleshooting Fai

6-12Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 6 Troubleshooting Personal AssistantMonitoring Server S

6-13Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 6 Troubleshooting Personal AssistantMonitoring Performa

6-14Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 6 Troubleshooting Personal AssistantCollecting Call His

6-15Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 6 Troubleshooting Personal AssistantCollecting Trace an

6-16Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 6 Troubleshooting Personal AssistantIntegrating with Ne

6-17Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 6 Troubleshooting Personal AssistantIntegrating with Ne

xiCisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03PrefaceObtaining DocumentationDocument ConventionsThe Cisco Personal A

6-18Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 6 Troubleshooting Personal AssistantIntegrating with Ne

A-1Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03APPENDIXAPersonal Assistant Administration Page ReferenceThe followin

A-2Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Appendix A Personal Assistant Administration Page ReferenceContr

A-3Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Appendix A Personal Assistant Administration Page ReferenceCorpo

A-4Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Appendix A Personal Assistant Administration Page ReferenceCorpo

A-5Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Appendix A Personal Assistant Administration Page ReferenceCorpo

A-6Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Appendix A Personal Assistant Administration Page ReferenceCisco

A-7Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Appendix A Personal Assistant Administration Page ReferenceDirec

A-8Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Appendix A Personal Assistant Administration Page ReferenceDirec

A-9Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Appendix A Personal Assistant Administration Page ReferenceEnhan

xiiCisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03PrefaceDocumentation FeedbackYou can access the Cisco website at this

A-10Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Appendix A Personal Assistant Administration Page ReferenceMess

A-11Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Appendix A Personal Assistant Administration Page ReferenceMess

A-12Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Appendix A Personal Assistant Administration Page ReferenceMisc

A-13Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Appendix A Personal Assistant Administration Page ReferenceMisc

A-14Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Appendix A Personal Assistant Administration Page ReferenceMisc

A-15Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Appendix A Personal Assistant Administration Page ReferenceRese

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xiiiCisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03PrefaceObtaining Technical AssistanceAccess to all tools on the Cisc

A-20Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Appendix A Personal Assistant Administration Page ReferenceServ

A-21Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Appendix A Personal Assistant Administration Page ReferenceSpee

A-22Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Appendix A Personal Assistant Administration Page ReferenceSpee

A-23Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Appendix A Personal Assistant Administration Page ReferenceSpee

A-24Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Appendix A Personal Assistant Administration Page ReferenceSpee

A-25Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Appendix A Personal Assistant Administration Page ReferenceSyst

A-26Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Appendix A Personal Assistant Administration Page ReferenceTele

A-27Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Appendix A Personal Assistant Administration Page ReferenceTele

A-28Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Appendix A Personal Assistant Administration Page ReferenceTele

IN-1Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03INDEXAAA Route Address, field description A-17AA Route Point, fi

xivCisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03PrefaceObtaining Additional Publications and InformationSeverity 4 (S

IndexIN-2Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03history logs 6-14intercepting, configuration 3-3interce

IndexIN-3Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03installing 2-9Enhanced Text to Speech Configuration page

IndexIN-4Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03location hierarchy 4-18log, call history 6-14logon

IndexIN-5Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03PASpeech, definition 6-16PASRV, definition 6-15Peer Kee

IndexIN-6Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03route pointinterceptor port 1-3using as interceptor port

IndexIN-7Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Ttechnical difficulties, troubleshooting 6-4telephonyconfig

IndexIN-8Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Windows 2000installing Personal Assistant in domains 2-2use

CHAPTER 1-1Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-031Planning for Personal AssistantBefore you install Cisco Perso

1-2Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 1 Planning for Personal AssistantUnderstanding Personal

1-3Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 1 Planning for Personal AssistantUnderstanding Personal

1-4Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 1 Planning for Personal AssistantUnderstanding Personal

1-5Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 1 Planning for Personal AssistantUnderstanding Personal

THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECO

1-6Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 1 Planning for Personal AssistantUnderstanding Personal

1-7Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 1 Planning for Personal AssistantUnderstanding Personal

1-8Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 1 Planning for Personal AssistantUnderstanding the Perso

1-9Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 1 Planning for Personal AssistantUnderstanding the Perso

1-10Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 1 Planning for Personal AssistantCreating Server Cluste

1-11Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 1 Planning for Personal AssistantCreating Server Cluste

1-12Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 1 Planning for Personal AssistantCreating Server Cluste

1-13Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 1 Planning for Personal AssistantCreating Server Cluste

1-14Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 1 Planning for Personal AssistantCreating Server Cluste

1-15Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 1 Planning for Personal AssistantCreating Server Cluste

iiiCisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03CONTENTSPreface ixOverview ixAudience ixRelated Documenta

1-16Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 1 Planning for Personal AssistantIntercepting Calls wit

1-17Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 1 Planning for Personal AssistantIntercepting Calls wit

1-18Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 1 Planning for Personal AssistantIntercepting Calls wit

1-19Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 1 Planning for Personal AssistantIntercepting Calls wit

1-20Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 1 Planning for Personal AssistantIntercepting Calls wit

1-21Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 1 Planning for Personal AssistantIntercepting Calls wit

1-22Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 1 Planning for Personal AssistantIntercepting Calls wit

1-23Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 1 Planning for Personal AssistantCustomizing Implementa

1-24Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 1 Planning for Personal AssistantPreventing Toll FraudP

CHAPTER 2-1Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-032Installing and Upgrading Personal AssistantThis chapter conta

ContentsivCisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Using Partitions and Calling Search Spaces Without Personal As

2-2Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 2 Installing and Upgrading Personal AssistantInstalling

2-3Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 2 Installing and Upgrading Personal AssistantInstalling

2-4Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 2 Installing and Upgrading Personal AssistantInstalling

2-5Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 2 Installing and Upgrading Personal AssistantTask List f

2-6Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 2 Installing and Upgrading Personal AssistantSetting Up

2-7Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 2 Installing and Upgrading Personal AssistantSetting Up

2-8Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 2 Installing and Upgrading Personal AssistantDisabling M

2-9Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 2 Installing and Upgrading Personal AssistantRe-Enabling

2-10Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 2 Installing and Upgrading Personal AssistantRefreshing

2-11Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 2 Installing and Upgrading Personal AssistantRefreshing

ContentsvCisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03CHAPTER 4 Configuring Personal Assistant 4-1Personal Assist

2-12Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 2 Installing and Upgrading Personal AssistantRefreshing

CHAPTER 3-1Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-033Configuring Cisco CallManager for Personal AssistantAfter ins

3-2Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 3 Configuring Cisco CallManager for Personal AssistantSe

3-3Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 3 Configuring Cisco CallManager for Personal AssistantSe

3-4Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 3 Configuring Cisco CallManager for Personal AssistantSe

3-5Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 3 Configuring Cisco CallManager for Personal AssistantSe

3-6Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 3 Configuring Cisco CallManager for Personal AssistantSe

3-7Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 3 Configuring Cisco CallManager for Personal AssistantSe

3-8Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 3 Configuring Cisco CallManager for Personal AssistantSe

3-9Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 3 Configuring Cisco CallManager for Personal AssistantAd

ContentsviCisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Calls Transferred to Voice Mail Too Quickly 6-4Dial Rules

3-10Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 3 Configuring Cisco CallManager for Personal AssistantA

3-11Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 3 Configuring Cisco CallManager for Personal AssistantA

3-12Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 3 Configuring Cisco CallManager for Personal AssistantC

CHAPTER 4-1Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-034Configuring Personal AssistantThe following sections describe

4-2Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 4 Configuring Personal AssistantPersonal Assistant Confi

4-3Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 4 Configuring Personal AssistantLogging On to and Out of

4-4Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 4 Configuring Personal AssistantConfiguring Speech Recog

4-5Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 4 Configuring Personal AssistantConfiguring Speech Recog

4-6Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 4 Configuring Personal AssistantConfiguring Speech Recog

4-7Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 4 Configuring Personal AssistantConfiguring Telephony Pr

ContentsviiCisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Directory Hierarchy Configuration A-7Directory Lookup Rul

4-8Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 4 Configuring Personal AssistantConfiguring the Corporat

4-9Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 4 Configuring Personal AssistantConfiguring the Corporat

4-10Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 4 Configuring Personal AssistantSpecifying the Cisco Ca

4-11Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 4 Configuring Personal AssistantConfiguring Personal As

4-12Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 4 Configuring Personal AssistantConfiguring Messaging

4-13Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 4 Configuring Personal AssistantConfiguring MessagingTo

4-14Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 4 Configuring Personal AssistantConfiguring Enhanced Te

4-15Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 4 Configuring Personal AssistantCreating a Simple Autom

4-16Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 4 Configuring Personal AssistantCreating Dialing RulesS

4-17Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 4 Configuring Personal AssistantConfiguring Directory L

ContentsviiiCisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03

4-18Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 4 Configuring Personal AssistantConfiguring Directory H

4-19Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 4 Configuring Personal AssistantSetting Up Systemwide R

4-20Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 4 Configuring Personal AssistantIntegrating Personal As

4-21Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 4 Configuring Personal AssistantIntegrating Personal As

4-22Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 4 Configuring Personal AssistantIntegrating Personal As

4-23Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 4 Configuring Personal AssistantIntegrating Personal As

4-24Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 4 Configuring Personal AssistantIntegrating Personal As

4-25Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 4 Configuring Personal AssistantIntegrating Personal As

4-26Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 4 Configuring Personal AssistantIntegrating Personal As

CHAPTER 5-1Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-035Preparing Users for Personal AssistantThere are some configur

ixCisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03PrefaceThis preface describes who should read this publication and its

5-2Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 5 Preparing Users for Personal AssistantDialing Personal

5-3Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 5 Preparing Users for Personal AssistantHow Administrati

5-4Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 5 Preparing Users for Personal AssistantHow Administrati

CHAPTER 6-1Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-036Troubleshooting Personal AssistantThis chapter contains the f

6-2Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 6 Troubleshooting Personal AssistantResolving Problems w

6-3Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 6 Troubleshooting Personal AssistantResolving Problems w

6-4Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 6 Troubleshooting Personal AssistantResolving Problems w

6-5Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 6 Troubleshooting Personal AssistantResolving Problems w

6-6Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 6 Troubleshooting Personal AssistantResolving Problems w

6-7Cisco Personal Assistant 1.4 Installation and Administration GuideOL-4590-03Chapter 6 Troubleshooting Personal AssistantResolving Problems w