Cisco Systems WFM manuály

Cisco systems WFM Instalační manuál (58 strany)

Značka: Cisco-systems | Kategorie: Databázový software | Velikost: 0.83 MB |

Angličtina

Tabulka s obsahem

Contents

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8 October 2007

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Workforce Management Services

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Tomcat Service

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What’s New in This Version

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WFM Documentation

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Port Usage

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Installation Guide

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14 October 2007

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System Requirements

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October 2007 17

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18 October 2007

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October 2007 19

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System Capacity

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Configuration Data

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22 October 2007

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Before You Install WFM

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24 October 2007

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October 2007 25

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26 October 2007

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Figure 1. Add a Port

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Overview

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Verifying Prerequisites

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October 2007 29

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Installing WFM

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Figure 4)

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32 October 2007

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Configuring WFM

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34 October 2007

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Figure 6. WFM Server

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October 2007 35

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Figure 7. WFM Database

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36 October 2007

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October 2007 37

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Figure 9. Active Directory

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38 October 2007

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To specify the CTI server:

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40 October 2007

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October 2007 41

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Figure 13. Unified CM

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Figure 14. Enter IP Address

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42 October 2007

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Database

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44 October 2007

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October 2007 45

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Unified CCX Database

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October 2007 47

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48 October 2007

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Configuring Regional Settings

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50 October 2007

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Table 11. Regional settings

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Figure 18)

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October 2007 53

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54 October 2007

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Removing WFM

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56 October 2007

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